• If you are not completely satisfied with your purchase, you may send your item(s) for return within 5 days of receipt.
  • Please contact us via email at: no later than 24 hours of receipt of the dress to obtain an MyFashion RMA number prior to returning. No returns will be processed without a valid MyFashion RMA number.
  • All returned items must be in new, unworn condition, with all dress tags intact for the refund to qualify.
  • Once you have a valid RMA Number, please ship the dress back via trackable service such as UPS or FEDEX exactly as it was received (and with all the product tags intact, unworn, etc). Return shipping costs are your responsibility.
  • All refunds are subject to a 25% re-stocking fee, and this fee deducted from your refund payment.


  • If the dress you received is damaged, defective, or incorrectly delivered, we will accept a return for re-inspection in order to assess the problem and determine the best way to correct it. We will issue store credit in case we determine the dress was damaged in shipment. Please email us no later than 24 hours of receipt of the dress, and request an RA Request Form via our customer support email Please ship the dress via trackable service such as UPS or FEDEX exactly as it was received (and with all the product tags intact, unworn, etc).
  • You wish to return for re-inspection must be shipped back to our store and received within 5 business days from time the package was delivered. Refunds will not be credited or replacements/repairs will not be made if we do not receive your return within 5 business days from the day the package was delivered to you, no exceptions.
  • Returned dress must be in unworn condition, packaged securely in the original or comparable packaging, with all tags intact. When returned for re-inspection, the dress must be in perfect, new, never worn, condition as received at the time of delivery. It must not be damaged, soiled, stained, torn, and be free of offensive odors (i.e. smoke). Customer is responsible for all return shipping costs. We will not refund return shipping fees unless the dress is determined to be damaged, defective, or incorrectly delivered. In order to return your dress for re-inspection, request RA Request Form via our customer support email

* Special Sale items / Clearance items are Final Sale, and they are not returnable. No exceptions.


  1. We have a strong pre-shipping inspection process in place that checks every item including fabrics, seams, zipper, beads, rhinestones and etc. for defects, and we double check the color, size and quantity against the packing list for accuracy.
  2. Our inspection team take pride in what they do and we want you to feel safe ordering online from us


  • If you want to exchange your item for another size just email One of our staff will be happy to place a new order for you and provide an RMA for your previous purchase following our standard return policy.
  • All exchanges are subject to a 15% re-stocking fee.


  • Your order can be cancelled at no charge prior to processing.
  • If you wish to cancel your order after it has been processed, or shipped to you, a 25% re-stocking fee will be applied and deducted from the refund payment.


  • Any refused shipments will incur a 25% penalty and will be deducted from your payment.


  • Each designer tends to have a specific size guide, the size you normally wear may not be the size you would wear in a dress from our site. We highly recommend reviewing the measuring size guide provided on each product page and match it to the product’s size chart to ensure your best fit before making your dress purchase.
  • As a general rule when in doubt of a size option, always chose the larger size. It's easy to take a dress in, but nearly impossible to add width.